FAQ
How do I place an order?
* You can place orders to this email id - orders@managegraphics.com
What is your turn-around time?
* We deliver all digitizing orders in 24 hrst turn time. Only complicated vector artwork orders will deliver in 24-72 hrs turn time.
How much do you charge per design?
* Please click here to contact support team for better pricing
What artwork formats do you accept?
* We can read all of the following formats: jpeg, tif, gif, pcx, jpg, cdr, cpt, ai, eps, pdf, wmf, pct or pict, bmp. These are the most common formats, but if you have a format not listed here send it anyway we are pretty good at this. Our favorite is the jpg format. It is generic and can be saved / exported by just about every piece of software available.
What other information’s do I need to send along with design?
o Placement : left side chest, right side chest, cap etc.
o Design size : mm or inches (HxW)
o Garment type : T-shirt, pique knit, sweater, woven etc.
o Thread color : color breakup.
o Output file format : emb dst etc.
o Other important information : If any
What formats can you deliver my designs in?
Wilcom EMB, POF, Tajima DST, Barudan FMC, Melco CND, EXP, PXF, FDR, DST
What types of payment do you accept?
o We accept payment thru Visa / Master credit card thru PayPal.
o We accept payment via wire transfer.
Support
Fastet customer care support via email. We work 24*7 to serve our customers. You can catch us on online chat for immediate assistant.
Development
We have dedicated team to analyze & resolve any issues raised by customers.
Reserch & development center to resolve major issues.
Continus upgrade of technology for graphics services.
Strategy
The Manage Graphics business strategy is one of fanatical cost reduction and efficiency such they can offer a basic low cost reliable and dependable service which is in high demand.
Manage Graphics takes great pride in making sure about your happiness with our quality services that you have ordered.
“Customer Satisfaction is our motto.”